Frequently Asked Questions
Pricing and Payment
How can I pay for my Plan?
Plans can be paid using your bank account or credit card. Monthly plans are automatically deducted from your account every month.
How can I change my payment information?
Just give us a call at 1-800-643-9023 and have your member number available.
How can I upgrade my Plan?
The best way to upgrade your Plans to reach out to your sales agent directly for more information. If you do not have your sales agent’s information, call MASA MTS directly at 1-800-643-9023.
How can I pay to renew my Plan?
The easiest way is to log in and follow the prompts for Plan renewal. We will also mail you a renewal notice that you can send back with your payment. Otherwise, you can call us directly at 1-800-643-9023. Just be sure to have your member number available.
Will my Plan automatically renew every year?
If you checked the box for auto-renewal on the Plan application, then it will renew automatically. If you would like to make any changes to your choice, please send your requested changes in writing to one of the three contact points below.
- Email: info@masaglobal.com
- Fax: 817-417-2326
- Mail: MASA MTS – Member Services, 1250 S. Pine Island Road, Suite 500, Plantation, FL 33324
How can I pay off my Plan?
For more information on paying off existing accounts or debts, please call us at 1-800-643-9023 and have your member number available.
Categories
Which plan is right for you?
Which plan is right for you?