MASA Agents

How do I know if an application was received?

You should have received a confirmation email. Otherwise, call MASA at 1-800-643-9023.

My application timed out, what do I do?

Please call MASA at 1-800-643-9023.

Can I order cards for a member?

Yes. Please call MASA at 1-800-643-9023 or email us at info@masaglobal.com.

How do I cancel a Plan?

The member must send us a cancellation request to cancel their MASA medical transportation solutions in writing to one of the three contact points below.

• Email: info@masaglobal.com
• Fax: 817-417-2326
• Mail: MASA Global Attn: Member Services, 1250 S. Pine Island Road, Suite 500, Plantation, FL 33324